Communication skills training for your team
In-house communication training in Brisbane, Sydney, Melbourne, and beyond
Improve your communication, improve your business.
When leaders and teams aren’t communicating effectively it becomes harder to get things done. Engagement and productivity decrease, change becomes harder to implement, and reputations are damaged as trust is lost.
By investing in our communication skills training for your team, you will support leaders and team members to build the confidence, skills and practical tools they need to communicate effectively, and achieve your business outcomes.
Team Communication Skills Workshop
Known as our Communicating Better, Together course, this workshop is designed for teams of all shapes and sizes. It's aimed at giving teams the crucial communication tools that everyone needs to work together better, achieve goals, and boost productivity! With practical activities and engaging content, your team will leave the skills and confidence to build even better, more productive relationships through effective communication.
Business & Effective Communication Skills Workshop
If you’re looking for an effective communication skills workshop, this is it! This course is designed with business stakeholder relationships in mind. We cover best practices for communicating with colleagues and stakeholders, effective writing skills, developing key messages and checking work and plans effectively. Add this workshop to your tool chest if you've ever had a colleague!
Leadership Communication Skills Training
Whether you’re a first-time leader, aspiring leader, or returning to leadership after a break, this course is for you! You’ll learn the key elements of leadership communication, like how to adapt your communication style to meet your team’s needs, using strategic storytelling, and planning your comms to build engagement and productivity.
Strategic Storytelling Masterclass
In a world of AI slop, constant noise, and constant change, there’s one tool you absolutely need to have in your communications toolkit - strategic storytelling. This course is for anyone who needs to cut through the noise, get attention on their message, and navigate change and complexity. Great for leaders, project managers, and educators alike!
Change Communication Skills Training
Our team specialises in teaching our tried and tested EPIC Change Communication Framework to give people a practical, easy-to-use system to successfully support change through communication. Regardless of the scale of change or how it's being implemented, most businesses will need a change comms expert in their midst at some point. Look into this workshop if you're wanting to learn more about the skills and resources to support a project or large initiative.
Developing Your Team’s Value Proposition
The world of work is changing, fast! And that means that teams need to keep changing too. In this workshop, we’ll undertake a horizon-scanning exercise, identifying the trends and potential future scenarios, and how your team will need to adapt to mee them. At the end of the session, you’ll have a clearer picture of where you need to be and how you’ll get there.
Specialist Industry Training
Communication Skills for Agency Account Managers
Account Management can be tough - you need to keep a lot of people happy, all of the time, if you want to keep your clients for the long term and attract new ones.
By improving your communication skills, you can build stronger relationships with your clients, and build a reputation as an agency that people want to work with!
Communication Skills for Gym Owners and Managers
The biggest gripe of unhappy gym members and staff? Poor communication. But the good news is that it’s an issue that’s easily fixed if you invest a little time in building new skills.
This workshop is designed specifically for gym owners and managers who want to improve the attraction and retention of members, clients, and great staff.
Certified Change Communication Professional (CCCP) Program
In partnership with the Centre for Strategic Communication Excellence, we’ve developed the first certification for Change Communication Professionals.
The CSCE Certified Change Communication Professional program is designed specifically for professionals with some change communication experience who want to master the craft, gain further insights and tools, and build credibility.
Why this certification?
While AI can draft a newsletter, it cannot empathise with a fearful workforce or navigate the complex biases of human decision-making. This course equips you with the EPIC Change Communication Framework, grounded in behavioural science and proven psychological principles. You won’t just learn to communicate; you’ll learn to cut through the noise using human-centred strategies.
Who is the program for?
Professionals who have experience in change communication (eg, internal comms, change managers, leaders, HR specialists) and want to demonstrate a specialist skill in change communication. They are looking for credibility to help them take the next step in their career.
What does certification involve?
Pre-requisites:
Experience in change communication (eg, through internal communication, change management, HR, project management, leadership, etc)
To earn a Certificate of Completion:
Experience, plus
Complete and participate in three live, 90-minute online learning modules.
To earn Certification as a Change Communication Professional:
Experience, plus
Complete the three modules, plus
Complete a project applying the model to your work, which will be assessed.
When is the next course?
Our first cohort for 2027 kicks of in February. The live learning modules will take place on the following dates:
Module 1: Tuesday, 9 February
Module 2: Tuesday, 23 February
Module 3: Tuesday, 9 March
“I don’t know how you do it but thank you Mel for taking me through the crisis communications process in an understandable, logical and engaging way. I loved the bite-sized chunks of information each day. I especially found the many real-world examples of both good and bad crisis comms helpful in understanding the main concepts.”
