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Short, snappy articles full of practical communication tips and insights.

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Melanie Loy 15/7/26 Melanie Loy 15/7/26

How to use AI and technology to complement your communications work

Every week seems to bring another story about a new AI tool, another company automating work or another prediction about the future of work. It's easy to see why so many people are wondering where they fit into an AI-enabled workplace. Instead of asking whether AI will replace communicators, we should be asking how it can help us remove repetitive work, improve the way we communicate and free up more time for the strategic thinking, creativity and relationship-building that only humans can provide. So, where should communicators start?

Melanie Loy 8/7/26 Melanie Loy 8/7/26

Why your town halls aren’t effective

Town halls have become the default answer to almost every communication challenge. But here's the question: are they actually working? In this blog, we look at why so many town halls miss the mark (why your town hall sucks) and what communicators should be measuring instead.

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An EPIC system for communicating change

If your business is going through change - or is about to - communication is one of the most critical tools in your toolkit. But how do you do it well? Here’s a quick overview of our change communication framework to get you started.

5 effective ways to leverage AI for enhanced communication

Communication professionals who don’t learn how to incorporate AI into their practice will be left behind. Here’s five ways you can start to use AI … gently!

5 communication skills every leader needs

We often hear that one of the key skills leaders need to master is ‘communication’. But what do we actually mean by that? Here’s our top five communication skills leaders should master.

Great corporate comms teams are as easy as ABC

What makes a great, modern corporate communication team? It’s really as simple as ABC - these teams are Adaptable, have valuable Business Acumen, and oodles of Creativity!

5 internal comms documents every organisation should have

When setting up your internal communication function, documents that provide guidelines around what to do and when, and spell out roles and responsibilities, will form the foundation for a well-run internal comms function.