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How to communicate policy and benefits changes
When organisations change policies or employee benefits, the communication often gets treated as a formality. Formalities like automated emails, a system prompting employees to tick a box saying they’ve read and understood, and then everyone moves on. In reality, this kind of ‘tick and flick’ approach is risky. Which is why we’ve got some practical ways to communicate policy and benefits changes so people don’t just acknowledge them, but actually understand and apply them.