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Short, snappy articles full of practical communication tips and insights.

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Melanie Loy Melanie Loy

How communications helps set your workplace culture

Workplace culture is what people actually experience every day, in the way decisions are made, expectations are communicated, mistakes are handled and people treat one another when nobody’s watching; which is ultimately where a lot of organisations get it wrong. So, how does communications help set your workplace culture? Find out.

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Melanie Loy Melanie Loy

How to measure communications impact, not just outputs

Performance review season has a habit of turning our attention to numbers like how many projects did we deliver? However, there is a problem with relying too heavily on outputs to demonstrate our value because producing something is not the same as achieving something. So, how do we measure communications impact rather than just outputs?

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Melanie Loy Melanie Loy

Mastering cross-cultural communication in the modern workplace

In today’s hyper-connected world, communication spans more than just time zones. It crosses cultural, political, and social boundaries, meaning you might find yourself leading a global team or collaborating with colleagues from a wide range of backgrounds. In this environment, cross-cultural communication isn’t simply a ‘nice to have’, it’s something you need to master in the modern workplace; so we’ll show you how!

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Melanie Loy Melanie Loy

How to communicate cross-culturally

In a highly globalised world, the critical need for cross-cultural communication awareness and training has become less of a nice-to-have, and more of a must-have. With colleagues and family peppered around the world, it’s important to remember that communication varies which is why we’ve put together a how-to guide on communicating across cultures.

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