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Short, snappy articles full of practical communication tips and insights.

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Melanie Loy 13/5/26 Melanie Loy 13/5/26

When communication isn’t the answer (and why that matters)

Often, when something isn’t working in a business, or people are frustrated, engagement is slipping, or there’s a bit of noise building in the background, the first answer people run to is: let’s communicate more. But honestly, not every problem is a communication problem, and even moreso, not every problem can be solved with more communication. So, when is communication not the answer and why does that matter?

Melanie Loy 14/5/25 Melanie Loy 14/5/25

Why your comms isn’t inspiring people to come into the office - and how to fix it

After years of flexibility, remote work, and video calls in activewear, the push to bring people back to the office is officially on. And yet, many return-to-office (RTO) messages still feel like they were dusted off from a 2019 playbook. So, what are we getting wrong… and how do we fix it?

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An EPIC system for communicating change

If your business is going through change - or is about to - communication is one of the most critical tools in your toolkit. But how do you do it well? Here’s a quick overview of our change communication framework to get you started.

5 effective ways to leverage AI for enhanced communication

Communication professionals who don’t learn how to incorporate AI into their practice will be left behind. Here’s five ways you can start to use AI … gently!

5 communication skills every leader needs

We often hear that one of the key skills leaders need to master is ‘communication’. But what do we actually mean by that? Here’s our top five communication skills leaders should master.

Great corporate comms teams are as easy as ABC

What makes a great, modern corporate communication team? It’s really as simple as ABC - these teams are Adaptable, have valuable Business Acumen, and oodles of Creativity!

5 internal comms documents every organisation should have

When setting up your internal communication function, documents that provide guidelines around what to do and when, and spell out roles and responsibilities, will form the foundation for a well-run internal comms function.