Communication skills training for your team
Improve communication and improve your business.
When leaders and teams aren’t communicating effectively it becomes harder to get things done. Engagement and productivity decrease, change becomes harder to implement, and reputations are damaged as trust is lost.
By investing in our communication skills training for your team, you will support leaders and team members to build the confidence, skills and practical tools they need to communicate effectively, and achieve your business outcomes.
Our workshops
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Change communication
Our team specialises in teaching our tried and tested EPIC Change Communication Framework to give people a practical, easy-to-use system to successfully support change through communication. Regardless of the scale of change or how it's being implemented, most businesses will need a change comms expert in their midst at some point. Look into this workshop if you're wanting to learn more about the skills and resources to support a project or large initiative.
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Team communication
Known as our Communicating Better, Together course, this workshop is designed for teams of all shapes and sizes. It's aimed at giving teams the crucial communication tools that everyone needs to work together better, achieve goals, and boost productivity! With practical activities and engaging content, your team will leave the skills and confidence to build even better, more productive relationships through effective communication.
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Business communication skills
This course is designed with business stakeholder relationships in mind. We cover best practices for communicating with colleagues and stakeholders, effective writing skills, developing key messages and checking work and plans effectively. Add this workshop to your tool chest if you've ever had a colleague!
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Leadership communication
Whether you’re a first-time leader, aspiring leader, or returning to leadership after a break, this course is for you! You’ll learn the key elements of leadership communication, like how to adapt your communication style to meet your team’s needs, using strategic storytelling, and planning your comms to build engagement and productivity.
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Short, sharp & shiny - topical masterclasses!
These 60-90-minute Masterclasses are designed to deliver bite-sized, practical learning on specific topics like how to write a communication plan; how to write effective key messages; using storytelling to communicate your strategy; and how to have tough conversations.
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Crisis communication
This course prepares participants with the key elements of effective crisis communication, planning, best-practice processes, and techniques for managing communication during and after a crisis. With an acute focus on brand reputation protection, it's a workshop that every business should invest in!
“I don’t know how you do it but thank you Mel for taking me through the crisis communications process in an understandable, logical and engaging way. I loved the bite-sized chunks of information each day. I especially found the many real-world examples of both good and bad crisis comms helpful in understanding the main concepts.”
Not sure which course is best for you?
Take our quiz and discover your most suitable course right now!
FAQs
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Online or in-house, we’ll make it work for you (within the bounds of border controls, of course)!
Zoom is our preferred platform for online training.
If you want me to attend your business, there will be additional costs for travel-related expenses.
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This all depends on what you’re trying to achieve. Workshops can be anywhere from a couple of hours to two days, depending on how they’re run and how much content we need to cover. Chat with us about your goals, and we’ll design a course to suit you.
We frequently recommend breaking up the training into shorter modules spread out over a few days or weeks because we understand:
your people are busy, and there’s a good chance an email will come in that will take them away for the afternoon, and
it can be hard to stay engaged in front of a screen for hours on end.
Our short, 60-90-minute masterclasses are ideal as virtual training sessions.
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We’ve designed and implemented communication strategies, training and coaching for corporate, government and not-for-profit clients over several years with great results. The quality of our work sets up our clients for success, both for immediate project needs and future work.
We aim to keep our training practical, insightful, and fun!
Whether in person or virtual, our workshops offer a unique element - Mel uses her talents in sketchnoting to Livescribe throughout her courses. It means participants get their unique takeaways from each workshop, and you can say goodbye to boring PowerPoint presentations!
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Though we’re based in Brisbane, we deliver our workshops across Australia, and the world. We also deliver our Masterclasses virtually, so your team can join in from anywhere.
Our online courses are mostly self-paced, which you can complete from wherever you are!
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Item description
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The success of your strategy or your project starts with people - how well they understand what you’re trying to achieve, and how well they work together to achieve it. Effective leadership and communication are key tools in your toolbox to help achieve business outcomes, so it makes sense to invest a little time and money in perfecting these skills.
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After each session, we’ll typically provide a copy of the tools we introduce during the course so you can use/adapt them to your needs. We’ll also deliver key points, handy links, and a session recording for a limited time.
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In this environment, we know this question is more important than ever!
Our online courses are priced differently depending on the length and mode of delivery.
In-person and virtual workshops? Let’s chat first about what you need - what business outcomes are you trying to achieve? What problems are you trying to solve? Then we can work out the best way forward. We are also happy to negotiate pricing for NGOs/NFPs - simply get in touch!