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Short, snappy articles full of practical communication tips and insights.

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Melanie Loy Melanie Loy

How to make change feel safe using communications

Clear communication isn’t enough to drive change. People don’t adopt change simply because it makes sense, they adopt it because it feels safe and acceptable to them. So how do we make the change safe, and how do we find the acceptable outcome for our people?

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Melanie Loy Melanie Loy

Why comms needs a rethink in a permanently uncertain world

The quiet assumption of “once things calm down…” shows up in conversations more often than we probably realise. The assumption that once things have stopped, we’ll reset and we’ll find our rhythm again because things will be more manageable. So then what happens if that moment doesn’t come? If the past few years have shown us anything, it’s that uncertainty isn’t a passing phase. So, this is why comms needs to change in a permanently uncertain world.

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Melanie Loy Melanie Loy

Making sure your comms are effective in an age of AI

As AI tools become more embedded in our work, it’s tempting to focus on speed, scale and efficiency because we can generate messages faster, repurpose content instantly and push updates across multiple channels in seconds. Yet, despite all that output, many organisations still hear the same refrain in engagement surveys that communication isn’t effective. So we asked the important question: how do we make sure our comms are effective in the age of AI?

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Melanie Loy Melanie Loy

How change fails in the workplace and how to rethink it for success

In today’s world of work, strategies refresh faster than ever because things like technology reshape roles overnight, AI rewrites how work gets done and hybrid environments continue to challenge connection and culture. The pace is relentless, and even change itself seems to be changing, leading to a lot of changes failing in the workplace. So… we tell you how change fails in the workplace and how to rethink it for success.

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Melanie Loy Melanie Loy

How to speak with confidence and find your voice

In this blog, we talk about why speaking confidence is a physical skill, not a personality trait, and how simple repetition changes everything. Learn how to do public speaking with confidence, and find your voice.

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Melanie Loy Melanie Loy

Why your message needs a story (and how to find one)

The stories that make messages stick in the workplace are usually the simple, familiar, and everyday experience ones. Especially in an environment where employees are navigating constant change and an increasing volume of information, because it’s this familiarity that captures attention and builds understanding. Which is why your message needs a story... and we'll tell you how to find one!

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Melanie Loy Melanie Loy

Leadership communication pet peeves and how you can avoid them

Leadership communication can make or break culture, trust and performance. In this week’s blog, we unpack nine leadership communication pet peeves we see time and time again, and more importantly, how to fix them. What’s your biggest leadership comms pet peeve?

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Melanie Loy Melanie Loy

Leading through change and what today’s leaders need to know and do

Change is now business as usual. Which is why leading people, processes and projects through change is no longer a nice to have skill, but a necessity that is core to leadership; but what does that mean in practice? Read more on leading through change and what today’s leaders need to know and do.

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Melanie Loy Melanie Loy

Why we avoid tough conversations and how to stop doing it

No one wakes up excited to have a difficult conversation, especially when it’s things like addressing poor behaviour, responding to a crisis, or navigating a polarising issue. So… it may seem cut and dry, but, why do we avoid them? And how do we approach them in a way that protects trust, strengthens culture and actually moves things forward?

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Melanie Loy Melanie Loy

The impacts AI may have on your role as a communicator

While AI won’t replace strategic communicators, it will quickly replace purely transactional comms work. So when you hear the infamous: “Will AI replace my comms job?”, it may not be an entirely unreasonable question. This blog explores just that and the impacts AI will have on your job as a communicator.

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Melanie Loy Melanie Loy

Managing feedback as a comms pro

Feedback gets blamed for a lot of things in workplace but, feedback itself isn’t actually the issue. So, this blog covers it all: why feedback is so hard, what leaders often get wrong, and how to do it better without turning every conversation into a stress spiral. Read more on managing, receiving and giving feedback as a comms pro.

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Melanie Loy Melanie Loy

Adapting your communication style as a leader to suit your team

One of the biggest myths in leadership is that once you have the title, people will automatically listen. They won’t, and while it’s not because they’re difficult, disengaged or resistant it’s actually because comms simply doesn’t work that way. Humans don’t receive information uniformly. That’s why this blog focuses on a deceptively simple idea: adapting your leadership communication style for your team.

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Melanie Loy Melanie Loy

How communication can dismantle workplace silos

When teams operate in isolation, communication breaks down, priorities clash, and trust erodes. Your culture suffers. So while communicators can’t transform culture single-handedly, we can help bridge divides and reduce the impact of silos…. and we’ve got four practical ways to start.

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Melanie Loy Melanie Loy

Why leaders need to invest in listening for their internal comms

We live in a world full of noise with emails, meetings, instant messages, updates, dashboards — the flow of communication in modern organisations is relentless. Leaders are encouraged to be visible, to share their vision, to cascade messages, and to be the face of change but somewhere in this constant talking, one of the most powerful skills in leadership often gets overlooked: listening as a leader and why it’s important for your internal comms.

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Melanie Loy Melanie Loy

5 communications tips for new leaders

Stepping into your first leadership role can be exciting—but also overwhelming, especially when it comes to communication. The reality? Most new leaders aren’t given the training or tools they need to communicate effectively, and that has serious consequences for teams and organisations alike.

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Melanie Loy Melanie Loy

How to get your executives to communicate more effectively

Does this scenario sound familiar? You’re a communications professional supporting a CEO or other C-suite executives, but the challenge is, they’re not listening to your advice. Every time they speak, their messages are vague, high-level, and out of touch with their audience. It’s starting to show in employee feedback, and engagement is taking a hit. So, let’s dive into six practical strategies to bridge the gap between the C-suite and the rest of the organisation.

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Melanie Loy Melanie Loy

Showcasing your brand on social media

In today's bustling world of social media, standing out can feel like a daunting task. With millions of users scrolling through various platforms daily, how do you ensure that your voice is heard and your brand shines through? Well, we’ve got some top tips on how to show up authentically on social media.

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Melanie Loy Melanie Loy

How change plays a role in communicating with your team

Effectively communicating is one of the key strengths of a leader, but effectively communicating change is absolutely crucial to the success of the change, and the leader. Which is why we’ve dived into the crucial role of leaders in communicating change alongside providing valuable insights for both leaders and communication professionals.

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