Briefs: Our estimate is based on the original brief provided by you and the project overview outlined. If the project varies from the original brief, additional costs will be incurred and agreed in a written variation of the Estimate. All care will be taken to complete the work according to deadline.

However, our ability to complete the service on time and on scope is subject to receiving the essential information from the briefing party once the work is to commence within the timeframes that we specify. If the information is not available or not provided within the relevant time frames, changes to the schedule will be discussed and a new completion time will be set.

Invoicing: Payment of accounts must be made within 14 days of invoice unless otherwise agreed.

Any expenses are billed monthly as actually accrued and are due on presentation of our invoice. We bill for reasonable travel, lodging, and dining expenses. We do not bill for courier, postage, copies or phone bills.

All material remains to the property of Hey Mel! Communication & Training (“HMC”) until payment is received in full, including in respect of all out-of-pocket expenses of any kind. HMC reserves the right to pursue late payment. Late payment may incur a surcharge if payment has not been paid in full before the specified due date given.

Job cancellation: These fees and terms are non-cancellable for any reason. Even if the project is delayed or rescheduled by mutual agreement, the payment dates and amounts must still be met. We guarantee the quality of our work in terms of meeting our agreements, conducting strategic communication work, providing deliverables, and so forth.

We reserve the right to withdraw our professional services at any stage and will not be liable for any loss or damage (including consequential loss or damage) arising directly or indirectly from such cancellation.

Urgent work: If HMC is required to work on a weekend, overnight, or on a public holiday, a surcharge of up to 100% of the original fee will be charged. This applies where the client has requested HMC to do so, briefing material has not been received on time, or changes occur during the production period that cause delay but the original deadline must be adhered to.

Materials: The client will be granted full license to use the communication materials (eg, artwork, videos, copy, etc) produced at their discretion but only for the purpose for which it was commissioned. HMC retains the right to use any communication materials for competitions, future publications, educational purposes, marketing materials and portfolio at their discretion.

Confidentiality: It is agreed that the directors and/or employees and/or contractors of HMC shall not be at any time during the continuance of the work outlined or thereafter, except in the course of their duties disclose any of the confidential affairs of the client to any one whatsoever without the previous written consent of the client.

Liability regarding work and materials provided: It is agreed that all work and materials provided for the client by HMC and for HMC by the client will be free and clear of all liens and encumbrances and may be lawfully used by the client or HMC without infringing upon the rights of others including and without limiting the generality of foregoing, any copyright trade secret patent. The client warrants the accuracy of all material supplied to HMC and also warrants that it is not defamatory of any person or organisation. The client will indemnify HMC in respect of all liability, loss or damage (including consequential loss or damage) that HMC may incur in respect of or arising directly or indirectly out of the use or publication of any work created by HMC pursuant to the Estimate.

In these terms and conditions:

(a) The term ‘Estimate’ includes any written variation agreed to by both parties

(b) The term ‘Project’ means the project referred to in the Estimate

The laws of the State of Queensland shall apply and any legal proceedings commenced by any part to this agreement shall be issued out of and heard in the relevant court at Brisbane.

The costs quoted are estimates based on the brief provided and knowledge of the project thus far. Any required variations will be discussed prior to implementation. Additionally, any hours above and beyond those expected will be charged at an hourly rate.

• Workshop delivery: $2,900 + GST

Notes:

• Costs include two rounds of reviews of all materials. Any additional revisions will be charged at our hourly rate.

• The costs quoted are inclusive of administration time – for example, meetings required during the engagement period.

• ·Costs quoted do not include travel, accommodation and related expenses, including parking. If these are required, these will be in addition to the costs quoted in this proposal. Our final invoice will include these items for reimbursement.

This quote is valid for 14 days from the date of this proposal. HMC requires an upfront payment of 30% of the total investment to secure our services; the remainder will be billed once the work is complete.