Change Communication Skills online training

Become the strategic advisor

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Learn how to successfully communicate change of all shapes and sizes

Every business and organisation goes through change. Sometimes it's just a small tweak to a process ... sometimes it's massive, transformational strategic and digital change! Whatever it looks like, the success often hinges on your communication.

This workshop is designed for anyone who wants practical, helpful tools, knowledge and skills to help you successfully drive change through communication.

A woman presents in a classroom or conference room with five attendees, sitting at a table with laptops. The woman stands near a large screen displaying a presentation slide titled 'Escalation / trigger process.' The room has a white brick wall and an air conditioning unit.

Who is this course for?

This course is for anyone who may have to communicate change, at any point in your career, especially those working in (or wanting to work in) roles like:

  • Project Managers

  • Change Managers

  • Team Leaders

  • Communication Managers

  • Business Owners

  • Human Resource Managers

But if you have specific questions, we're happy to chat! Just book in a call, or send us an email at hello@heymelcomms.training 

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What’s involved?

With this training, you will learn how implement communication strategies that will engage and delight your stakeholders, protect and boost your reputation, and help your business thrive.

You’ll be introduced to our unique EPIC Change Communication Framework (TM) and top insights from behavioural science to supercharge your change communication skills.

By the end of the week, you’ll have the skills, knowledge and tools you need to confidently support businesses in navigating change through effective communication. Here’s how it works:

  1. Learning: join in a half-day webinar each day for two days.

  2. Templates: you’ll receive a pack of templates we’ll work through as the course progresses. They’re fully customisable, so you can start using them right away!

  3. Questions: there will be plenty of time for questions, and you’ll be able to take advantage of special offers on coaching calls.

Digital display of materials for Change Communication Skills Bootcamp, including brochures, presentation slides, and documents on various electronic devices like laptop, tablet, and phone.

What’s included?

Learn the complete end-to-end process of successful change communication

A pack of templates to help your learning stick, and start building your communication strategy right away

Q&A time with your facilitator and drawing on the experiences of your group of participants

Access to all materials - including video and audio recordings, and presentation slides - for up to 12 months after your course

Special deals on coaching calls, to help the learning stick as you apply it to real-life scenarios

  • I would recommend this course to change managers and anyone that works on changes in an organisation. Accessible and practical tips they can adopt and use straight away!

    Course graduate

  • The content was great! Mel is an amazing presenter.

    Course graduate

  • I loved the way the content was presented and the examples used to show the practical application. Good bite sized information - I felt like I can use straight away for my project.

    Course graduate

How much does it cost?

One-time payment of

$775 AUD

EARLY BIRD OFFER ON NOW!

$697.50 AUD

A 50% discount is on offer for eligible full-time tertiary students. Email us to find out more.

ENROLLMENTS NOW OPEN!

10% Early Bird Sale on NOW!

These workshops are open to individuals who want to build their skills and knowledge in change communication. Our 2025 course dates:

  • 24-25 June 2025

  • 3-4 September 2025

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Course outline

  • After introductions, we'll delve into the background on change communication, including the five elements of change management. Then we'll get stuck into understanding people - how they respond to change, and how to tailor our communication so it resonates with our audiences.

  • In Module 2we will uncover the three principles of change communication, and how we can use them as guidelines for our work. Then we'll work through the first phase of the change comms process, Evaluate, where you'll learn how to get the information you need to make sure your comms are fit for purpose.

  • Module 3 is where we'll take a journey through the change comms strategy and plan, step by step. You'll learn how to craft outcomes that drive your strategies and tactics. Then we'll turn our minds to drafting key messages, and how to create a compelling case for why that will help drive change, and reduce resistance.

  • This module will tackle the implementation phase of change communication, the role of leaders, and how we can prepare them to communicate effectively with their teams. Then we'll uncover the 10Cs of Change Communication Tactics, where you'll learn advanced techniques - backed by behavioural science - to drive change.

FAQs

  • The total investment for the five sessions, templates and tools, and access to all materials is $775 AUD, per person.

    A student discount of 50% is on offer for eligible participants.

    If you’re a student, please get in touch - you must have valid student ID and proof of being currently enrolled in full-time study.

  • While being able to participate live is our preference (all our students say it helps with accountability and the LOVE the discussion), we know sometimes that just isn’t possible.

    All sessions will be recorded and made available for viewing on the online learning platform, for up to 12 months after your course.

    If you can’t make at least 75% of the time, consider enrolling in one of our other sessions throughout the year.

  • This course is for you if, at any point in your career, you might have to communicate a change! Typically our students include project managers, change managers and analysts, communication managers and specialists, team leaders and aspiring team leaders, and even small business owners.

    We welcome anyone who is curious about learning how to communication change effectively to reach business goals!

  • You’ll receive a pack of templates, including a template for taking a brief, developing a comms strategy and plan, and drafting key messages.

    You’ll also have access to audio and video recordings of the sessions, and copies of presentation slides.

  • Nothing formal! Just some fun quizzes along the way to help the learning stick.

  • Please email us at hello@heymelcomms.com.au so we can discuss what you need.

  • If you are no longer able to participate in the course because of a scheduling clash, the fee is not refundable but we can enrol you in the next available course, or you can use the funds towards one of our other training programs. You must, however, give us at least 48 hours’ notice of your intention to withdraw prior to the course beginning. Otherwise, your fees will be forfeited.

    We understand that emergencies happen, so if this is the case and you can no longer participate, please email us at hello@heymelcomms.com.au as soon as possible.

    We will NOT provide refunds for any request that comes more than 6 hours after the first day’s session.

    After the Refund Period, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless of whether you complete the program.

  • If you have a whole team that would benefit from this training, we can work with you to develop a bespoke version of the course, which can be held in person over 1-2 days, or virtually. Email us at hello@heymelcomms.com.au and we’ll chat.